Privacy Policy

FlightBookingFares.com is an independent travel agency website operated by Urbantrip Travel LLC, a limited liability company registered in the state of Wyoming, United States.

Our registered office is located at 30 N Gould St Ste R, Sheridan, WY 82801, USA. We provide airline reservation services, flight changes, cancellations, name corrections, seat upgrades, and access to unpublished fares through our toll-free number +1-833-211-4785.

When you interact with FlightBookingFares — whether by calling our toll-free number, browsing our website, or otherwise engaging with our services — we may collect the following categories of information:

Personal Identification Information

• Full legal name (as it appears on your government-issued ID or passport)
• Date of birth
• Email address
• Phone number (mobile and/or landline)
• Billing address and payment card details (processed securely)
• Passport or government-issued ID details (when required for international bookings)

Travel & Booking Information

• Flight itinerary details (origin, destination, travel dates, class of service)
• Existing reservation or booking reference numbers
• Seat preferences, meal requirements, and special assistance needs
• Frequent flyer membership numbers

Technical & Usage Information

• IP address and approximate geographic location
• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited and time spent on our website
• Referring website or advertisement (if applicable)
• Call recordings (when you call our toll-free number, calls may be recorded for quality assurance and training purposes — you will be informed at the start of the call)

FlightBookingFares uses the information we collect for the following purposes:

• Providing Services: To process your flight bookings, changes, cancellations, name corrections, upgrades, and all other airline-related requests you make through our agents.
• Communication: To confirm your booking, send itinerary details, follow up on outstanding requests, or provide important travel updates via phone or email.
• Customer Support: To assist with any questions, disputes, refunds, or service issues related to your booking.
• Payment Processing: To securely charge for services rendered, issue refunds, and maintain billing records in compliance with applicable law.
• Legal Compliance: To comply with applicable federal and state laws, respond to lawful government requests, and fulfill our obligations as a licensed travel agency.
• Improving Our Services: To analyze call recordings, website usage, and customer feedback to improve agent training, website design, and service quality.
• Marketing (with consent): To send promotional communications about our services, exclusive fares, and special offers — only if you have opted in to receive such communications. You may opt out at any time.
• Fraud Prevention: To detect and prevent fraudulent transactions, unauthorized access, and other potentially illegal activities.

FlightBookingFares does not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Airlines & Travel Suppliers: We share necessary booking details (name, travel dates, payment information) with airlines and other travel suppliers to complete your reservation or modification request.
• Global Distribution Systems (GDS): We use industry-standard GDS platforms (such as Sabre, Amadeus, or Travelport) to access airline inventory. These platforms receive booking data as part of the standard reservation process.
• Payment Processors: We share payment details with PCI-compliant payment processors to securely process transactions. We do not store full card numbers on our servers.
• Service Providers: We may engage trusted third-party vendors (such as cloud hosting providers, CRM platforms, or analytics tools) who process data on our behalf under strict data protection agreements.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect the rights, safety, or property of FlightBookingFares, our customers, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website prior to such a transfer.

FlightBookingFares uses cookies and similar tracking technologies to improve your browsing experience and measure the effectiveness of our advertising campaigns.

Types of cookies we use:

• Essential Cookies: Required for basic website functionality. Cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., pages visited, time on site). We may use tools such as Google Analytics for this purpose.
• Advertising Cookies: Used to measure the performance of our paid advertising campaigns (e.g., Google Ads, Microsoft Ads). These cookies track conversions such as phone calls initiated from our website.
• Preference Cookies: Remember your choices and settings to improve your experience on return visits.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website. For more information, visit www.allaboutcookies.org.

FlightBookingFares takes the security of your personal information seriously. We implement industry-standard technical and organizational safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using 256-bit SSL technology.
• PCI Compliance: Payment card data is handled in accordance with Payment Card Industry Data Security Standards (PCI-DSS).
• Access Controls: Access to customer data is restricted to authorized personnel only, on a need-to-know basis.
• Secure Infrastructure: Our website and data systems are hosted on secure, regularly audited cloud infrastructure.

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately at +1-833-211-4785.

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request that we correct inaccurate or incomplete information.
• Right to Deletion: Request that we delete your personal information, subject to our legal obligations to retain certain records.
• Right to Opt-Out of Marketing: Unsubscribe from promotional communications at any time by contacting us or following the unsubscribe instructions in any email we send.
• Right to Data Portability: Request that we provide your data in a structured, machine-readable format.
• California Residents (CCPA): California residents have the right to know what personal information is collected, to request deletion, and to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us using the details in the Contact Us section below. We will respond to all verified requests within 30 days.

FlightBookingFares services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 13.

If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately and we will take prompt steps to delete such information from our records.

Our website may reference airline names, third-party services, or contain links to external websites for informational purposes. FlightBookingFares is not responsible for the privacy practices or content of any third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit. The inclusion of any link on our website does not imply our endorsement of that website or its operators.

Our advertising campaigns may be managed through platforms such as Google Ads. These platforms may use their own cookies and tracking technologies governed by their own privacy policies.

FlightBookingFares retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Booking Records: Retained for a minimum of 7 years in accordance with financial and tax record-keeping requirements.
• Call Recordings: Retained for up to 12 months for quality assurance purposes, then securely deleted.
• Marketing Data: Retained until you opt out or request deletion.
• Website Analytics: Retained in anonymized or aggregated form for up to 26 months.

When retention periods expire, we securely delete or anonymize your information in accordance with our data destruction procedures.

FlightBookingFares reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

For significant changes that materially affect your rights, we will make reasonable efforts to notify you via a prominent notice on our website homepage prior to the change taking effect.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way FlightBookingFares handles your personal information, please contact us using any of the methods below: